British Airways Data Breach

British Airways Data Breach

In July 2021, Pogust Goodhead resolved the BA Data Breach claim on confidential terms.  

As court-appointed lead solicitors, the Pogust Goodhead team led the UK mediation between legal representatives for claimants and British Airways Plc. A resolution was reached efficiently, but the terms remain confidential.  

The resolution includes the provision for compensation for qualifying claimants who were part of the litigation but does not include any admission of liability by British Airways.   

Harris Pogust, Pogust Goodhead Chairman, said: “We are very pleased to have come to a resolution on this matter after constructive mediation with British Airways.  

“This represents an extremely positive and timely solution for those affected by the data incident.” 

Following the successful conclusion of the British Airways Group Litigation, Pogust Goodhead continues to hold funds for certain eligible clients.  

The SRA’s rules prevent us from holding such funds indefinitely, and as such, if you are an eligible client who was included in the settlement and are yet to recover your award, you should contact us. 

Case History

British Airways revealed on 7 September 2018 that there had been a breach of its security systems, leading to over 420,000 customers and staff having their personal data leaked.   

This included names, debit and credit card numbers, addresses, and email addresses.  

In July 2019, the Information Commissioner’s Office (ICO) issued a notice of its intention to fine British Airways £183 million for infringements of the General Data Protection Regulation (GDPR).   

However, in October 2020, the ICO revised the fine down to £20 million, having considered representations from BA and the impact of Covid-19 on the business.  
“The Information Commissioner’s Office laid out how BA did not take adequate measures to keep its passengers’ personal and financial information secure,” Harris Pogust said.  

“However, this did not provide redress to those affected. This settlement now addresses that.” 

The team, led by our Partner Tony Winterburn and Legal Director Michael Burke, filed a claim on behalf of those affected in April 2020.  

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